Posted by admin on 06 24th, 2010 | no responses

Piece Reloading Die






Piece Reloading Die
If my computer runs in safe mode, can it still be a hardware problem?

For a while, my computer has been shutting off randomly (the power icon is still on but the screen and keyboard are off) or giving me a blue screen and restarting. I tested the RAM and it found no problems. I even reloaded vista and it still had problems. Recently, my battery seemed to have died (or at least, pretty close to it!) and doesn't last over a minute. Could this be the cause? I run it in safe mode now and it works without any problems at all. Could it still be a hardware problem? If it is, please tell me if you can tell which piece of hardware is failing, and if it isn't hardware related, please tell me-- if you can-- what the problem is.

This may seem obvious but I would suggest that it would be a driver fault, causing it to crash to the blue screen.

The fact it is running in safe mode suggests that it isnt one of microsofts "core" drivers ( the ones that are loaded in safe mode.) Which means the most likely thing for it to be is something you have added your self recently, maybe a webcam or wifi adapter. or the other alternative is that windows update has wrongly identified one of your pieces of hardware and has updated it with the wrong driver.

Now for the solution,

boot into safe mode and go to control panel, and find system then hardware, ( or it maybe called device manager in vista)
anyway this tells you how to find it http://pcsupport.about.com/od/windowsvista/ht/disabledisvista.htm

then go through and disable everything that isnt essential to your machine, ( i would start by disabling things that dont run in safe mode) then boot back into windows and wait to see if it crashes when it stops you have found your faulty driver, so uninstall it and reinstall from the manufactures website, (not windows update as this most likely caused the problem to start with)

Laptop batteries are notoriously bad anyway and about 1 in 5 go faulty after 12 months ( about 150 Cycles) the chances are that it has just worn away and once they start to go they more or less fail instantly, so i wouldnt worry about this too much. you could try draining the battery then, removing the battery for a few days, before giving it a full charge, but really thats just desperation talking.



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